1. Acceptance of Terms
For the purpose of these Terms and Conditions, The term “we”, “us”, “our” used anywhere on this page shall mean ACECOM INSTITUTE LLP, whose registered/operational office is 5/188, Naseemas, Pallikkunnu Talap Kannur KERALA 670004 . “you”, “your”, “user”, “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Keystone Academia is a brand registered under Acecom Institute LLP. The terms “you”, “your”, “user”, and “visitor” shall mean any natural or legal person who is visiting our website and/or agrees to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
- The content of the pages of this website is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
- Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
- From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
- You may not create a link to our website from another website or document without ACECOM INSTITUTE LLP’s prior written consent.
- Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
- We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
2. User Account
• Registration: You must create an account (“User Account”) to access certain Services. You agree to provide accurate information and keep credentials confidential.
• Prohibited Actions: Sharing accounts, unauthorized access, or misuse will result in immediate termination.
• Notifications: Report unauthorized use to [support email] promptly.
3. Services and Access
• License: Acecom Institute LLP grants a limited, non-exclusive, non-transferable license to access enrolled courses for personal, non-commercial use.
• Restrictions: You may not reproduce, distribute, or exploit course content without written permission.
• Updates: We reserve the right to modify course schedules, content, or faculty without prior notice.
4. Intellectual Property
• All content (videos, texts, quizzes, certifications) is owned by Acecom Institute LLP or licensors. Unauthorised use may lead to legal action.
• User-generated content (e.g., forum posts) grants us a perpetual license to use, modify, and display such content.
5. Cancellation and Refund
ACECOM INSTITUTE LLP believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- ACECOM INSTITUTE LLP does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
- In case of any Refunds approved by the ACECOM INSTITUTE LLP, it’ll take 7 days for the refund to be processed to the end customer.
6. User Conduct
You agree not to:
• Post offensive, illegal, or infringing content.
• Disrupt classes or harass others.
• Cheat on assignments or share exam materials.
• Use automated tools to scrape data or bypass security.
7. Termination
We may terminate access for violations, non-payment, or misconduct. Termination does not relieve outstanding fees.
8. Limitation of Liability
• Acecom Institute LLP is not liable for:
o Interruptions due to technical issues or force majeure (e.g., natural disasters).
o Third-party actions (e.g., payment processors).
o Indirect damages (e.g., lost profits).
• Maximum liability is limited to fees paid for the affected course.
9. Privacy
Your data is governed by our Privacy Policy. We may use your information for:
• Service delivery and improvements.
• Marketing (opt-out available).
• Compliance with legal requests.
10. Governing Law
This Agreement is governed by the laws of India Disputes will be resolved in Courts of Your Jurisdiction.
11. Amendments
We may update these Terms periodically. Continued use constitutes acceptance.
12. Contact Us
For questions or grievances:
Email: info@keystoneacademia.com
Address: Pallikkunnu, Kannur, Kerala 670004
