1. Acceptance of Terms

By accessing or using (the “Site”) or enrolling in any courses/programs (the “Services”), you (“User” or “You”) agree to comply with these Terms and Conditions (“Agreement”). If you do not agree, you may not use the Site or Services.

2. User Account

• Registration: You must create an account (“User Account”) to access certain Services. You agree to provide accurate information and keep credentials confidential.
• Prohibited Actions: Sharing accounts, unauthorized access, or misuse will result in immediate termination.
• Notifications: Report unauthorized use to [support email] promptly.

3. Services and Access

• License: Keystone Academia grants a limited, non-exclusive, non-transferable license to access enrolled courses for personal, non-commercial use.
• Restrictions: You may not reproduce, distribute, or exploit course content without written permission.
• Updates: We reserve the right to modify course schedules, content, or faculty without prior notice.

4. Intellectual Property

• All content (videos, texts, quizzes, certifications) is owned by Keystone Academia or licensors. Unauthorized use may lead to legal action.
• User-generated content (e.g., forum posts) grants us a perpetual license to use, modify, and display such content.

5. Payments and Refunds

• Fees: Course fees are listed on the Site. Full payment is required before access is granted.
• Refund Policy:
o Refund requests must be submitted within 7 days of purchase (unless stated otherwise for specific programs).
o No refunds for digital downloads or after course completion.
o Processing fees (if any) will be deducted.
• Late Payments: Overdue fees may result in suspension of Services.

6. User Conduct

You agree not to:
• Post offensive, illegal, or infringing content.
• Disrupt classes or harass others.
• Cheat on assignments or share exam materials.
• Use automated tools to scrape data or bypass security.

7. Termination

We may terminate access for violations, non-payment, or misconduct. Termination does not relieve outstanding fees.

8. Limitation of Liability

• Keystone Academia is not liable for:
o Interruptions due to technical issues or force majeure (e.g., natural disasters).
o Third-party actions (e.g., payment processors).
o Indirect damages (e.g., lost profits).
• Maximum liability is limited to fees paid for the affected course.

9. Privacy

Your data is governed by our Privacy Policy. We may use your information for:
• Service delivery and improvements.
• Marketing (opt-out available).
• Compliance with legal requests.

10. Governing Law

This Agreement is governed by the laws of India Disputes will be resolved in Courts of Your Jurisdiction.

11. Amendments

We may update these Terms periodically. Continued use constitutes acceptance.

12. Contact Us

For questions or grievances:
Email: admin@keystoneacademia.co.uk
Address: Pallikkunnu, Kannur, Kerala 670004

Key Customizations for Keystone Academia:

1. Refund Policy: Clear 7-day window (adjustable) with exceptions for digital content.
2. User Conduct: Explicit rules for academic integrity and community behaviours.
3. Intellectual Property: Strong protection for course materials.
4. Jurisdiction: Localized legal compliance.

Additional Clauses (Optional):

• Placement Assistance (if applicable):
o Eligibility: Full fee payment and 75% attendance.
o No guaranteed job placements; penalties for rejecting offers.
• Attendance Policy: Minimum 75% attendance required for certification.