1. Introduction
Keystone Academia (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://keystoneacademia.com (the “Site”) or use our services. By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.
2. Information We Collect
We collect the following types of information:
A. Personal Information
When you register, inquire, or interact with our Site, we may collect:
• Name, email, phone number, address
• Academic/course interests
• Payment/billing details (processed securely via third-party gateways; we do not store full card details)
• IP address, device type, browser information
B. Non-Personal Information
We automatically collect:
• Cookies and tracking data (e.g., pages visited, session duration)
• Demographic information (aggregated, not linked to individuals)
3. How We Use Your Information
We use your data to:
• Provide and improve our services
• Respond to inquiries and offer support
• Send updates, promotions, and educational content (you can opt out anytime)
• Process payments securely
• Analyze Site usage for enhancements
• Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share it with:
• Trusted third-party service providers (e.g., payment processors, analytics tools)
• Legal authorities if required by law
• Affiliates or partners (only with your consent)
5. Data Security
We implement:
• SSL encryption for sensitive data
• Secure servers and restricted access
• Regular security audits
Note: No method of online transmission is 100% secure, but we strive to protect your data.
6. Your Rights
You may:
• Access, correct, or delete your personal data
• Opt out of marketing communications
• Request data portability
• Withdraw consent (where applicable)
To exercise these rights, contact us at www.keystoneacademia.com
7. Cookies & Tracking
We use:
• Essential cookies (for Site functionality)
• Analytics cookies (e.g., Google Analytics)
• Marketing cookies (for personalized ads)
You can disable cookies via browser settings, but some Site features may not work.
8. Third-Party Links
Our Site may link to external websites. We are not responsible for their privacy practices.
9. Children’s Privacy
We do not knowingly collect data from children under 16. Parents/guardians may contact us to remove such data.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a revised “Last Updated” date.
11. Contact Us
For questions or requests, email us at:
Email: admin@keystoneacademia.co.uk
Address: Pallikkunnu, Kannur, Kerala 670004
Terms of Service (ToS)
1. Acceptance of Terms
By accessing or using www.keystoneacademia.com (the “Site”), you agree to comply with these Terms of Service (“ToS”). If you do not agree, please refrain from using the Site.
2. Eligibility
• Users must be at least 16 years old (or the age of majority in their jurisdiction).
• Parents/guardians may act on behalf of minors.
3. Services Provided
Keystone Academia offers:
• Online/offline educational courses and certifications.
• Academic resources, webinars, and support services.
• Payment processing for enrolled programs.
Note: Course availability, fees, and schedules are subject to change.
4. User Responsibilities
You agree to:
• Provide accurate information during registration.
• Not share login credentials or misuse the Site.
• Avoid unlawful, abusive, or harmful conduct.
• Respect intellectual property (no unauthorized copying of course materials).
5. Payments & Refunds
• Fees: Course prices are listed on the Site. All payments are processed securely via third-party gateways.
• Refunds:
o Refund requests must be submitted within [X] days of purchase.
o Refunds are subject to approval and may exclude administrative fees.
o Digital products (e.g., downloadable resources) are non-refundable.
6. Intellectual Property
• All content (courses, videos, texts, logos) is owned by Keystone Academia or licensed partners.
• Users may not reproduce, distribute, or sell materials without written permission.
7. Termination
We reserve the right to:
• Suspend or terminate accounts for violations of these ToS.
• Remove content deemed inappropriate or infringing.
8. Disclaimers
• The Site is provided “as is.” We do not guarantee uninterrupted or error-free access.
• Course outcomes (e.g., exam results, career advancement) are not guaranteed.
9. Limitation of Liability
Keystone Academia is not liable for:
• Indirect damages (e.g., lost profits, data loss).
• Third-party actions (e.g., payment processors, linked websites).
10. Governing Law
These ToS are governed by the laws of [Your Country/State]. Disputes will be resolved in [Courts of Your Jurisdiction].
11. Changes to ToS
We may update these terms. Continued use after changes constitutes acceptance.
12. Contact Us
For questions:
Email: admin@keystoneacademia.co.uk
Address: Pallikkunnu, Kannur, Kerala 670004.
